• 10 March 2020
  • 1 reply

Userlevel 1
  • Experienced Helper
  • 10 replies

I spoke to someone 2 days ago about the late fee and was promised that this will be waived. I was not able to pay the bill on time since I was at the hospital. This was just the first time and I pay my bills on time. Why is the bill not updated?

1 reply

Userlevel 3
Badge +1

When I received a credit before, I can remember that it was not added on the same month. Instead, the credit reflected in my next bill.