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I alrady sent my address details to your support regarding my new address and I will be moving next month. Do you know how long will it take to prepare the address?
It is possible to get an appointment for installation for a specific time? Like I want the technician to arriive at exactly 10 AM as I am not available after 10 AM.
Is there anywhere in MyMelita where I can see the expiration date of my contract, as I can’t seem to find it anywhere? Or is there anywhere else where this can be found?
Is there a way to temporarily suspend the account while under the contract agreement just for a couple of months since I will be moving to my daughter's house while I am searching for an apartment.
Is there a way for me to track the technician for my scheduled appointment using my online MyMelita account?
When is the best time to contact customer care support because I'm planning to move to a new place two months from now?
Why don’t open at 8:30
Can I upgrade my subscription anytime?
I have already terminated my services. How can I return the equipment?
I forgot my password on my web mail email. How can I regain access from forgotten password?
I am moving soon. What do I need to do?
What happens if I'm not at home during the scheduled date for installation of my home package? Can I have a relative who can sign the contract on my behalf?
I need to cancel my services, any one knows how I can do this?
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