Question

Freeze

  • 11 April 2020
  • 1 reply
  • 45 views

Hi, 

 

Anyone know if I can freeze my account for a period of time when not using it? 


1 reply

Userlevel 4
Badge +1

I believe you are referring to suspending it temporarily. What I know is that this is only possible once you are not under contract. You will need to request to their support about this. When I tried to request for this before, I was charged €5/month. But they advised me to do this at the end of the month since the temporary suspension is not prorated. 

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