Hi, I'm posting this for a friend, he has Redtouch prepaid but he cannot make calls to local numbers but he said that he should have Unlimited Calls to Melita.
I have been using my mobile service while roaming in EU for over 3 months and I found out that I was being charged for standard roaming rates when in fact it is part of my mobile plan benefits. Can you explain why?
Should I still be charged payment reversal of €10.00 even if the bill was paid ahead of time if my Direct Debit does not have enough funds?
This evening we lost Internet connection. I tried turning Off and On the modem but to no avail. What seems to be the problem and what should I do to get back the Internet working.
I forgot my password on my web mail email. How can I regain access from forgotten password?
I cannot get any channels on my TV. I am getting the message that this channel is not part of the package but I am paying for it and it should be my normal channel. Does anyone here experience this error message?
I was charged for late payment and disconnection fee, can anyone explain about these charges?
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